Invoicing, Time Tracking & Contracts / Creative Freelance Series
This is the continuation of the Creative Freelance Series (part 2) on Invoicing, Time Tracking & Contracts. If you missed (part 1) on Project Management & Contacts you can read here and still comment.
This is broken up into 4 parts and to make this a useful article, I am asking the creative community to participate as much as possible to gain insight into the applications/process you use and/or even worth paying for. Your answers don’t have to be long just concise. Of course I will weigh in with what I use (in the comments below).
The first part received detailed response with some very helpful information. I hope you’ll continue to weigh in with parts 2-4!
The 4 Essential Parts:
1. Project Management & Contacts
2. Invoicing, Time Tracking & Contracts
3. Collaboration / Proofing
4. Paid Services (non-management)
–
2. Invoicing, Time Tracking & Contracts
The following questions cover both paid and non paid services:
a. What applications do you use for billing/invoicing?
b. How do you receive payment (Check, Cash, Paypal etc)?
c. What applications do you use for tracking your time?
d. How do you send contracts to clients?
e. What problems do you face in using your current application(s)?
f. Which tools / apps do you wish would communicate with each other?
g. Is there an application that doesn’t exist that you wish was available?
Grab the Feed
a. What applications do you use for billing/invoicing?
I started out using just Excel to format basic invoices, then switched to using Blinksale. After using that for a short period of time I discovered Freshbooks, and have been using it ever since. I find it to be the most “professional” of the available invoicing web-based apps. I tried a couple Mac-based ones, too, but I liked the web-based features more.
b. How do you receive payment (Check, Cash, Paypal etc)?
I have a paypal account set up for my business but rarely use it. My invoices are paid by business checks from clients.
c. What applications do you use for tracking your time?
When I need to track hourly work for projects I use the timer in Freshbooks.
d. How do you send contracts to clients?
Via email.
e. What problems do you face in using your current application(s)?
Freshbooks is great for professional invoicing, following up with clients on late invoices, etc. I wish there was a reminder feature that would send clients an email before their reoccuring invoiced service was actually invoiced. Giving clients a nice “heads up” before invoicing them is a nice courtesy.
f. Which tools / apps do you wish would communicate with each other?
Apple Address Book, Highrise, and Freshbooks need to have some sort of active sync for address information. This is a constant pain in the butt to make sure things are kept current.
g. Is there an application that doesn’t exist that you wish was available?
Nothing comes to mind right now!
My company (Cerebris) developed LiveTimer after years of frustration tracking our own time. We needed an online service that could track time against a hierarchy of classifications (clients / projects / tasks), with billing rates that could match this structure. We also wanted to track start and end times for our work, rather than just durations, which lack context when reviewing your time for the week. By tracking start and end times, and showing gaps and overlaps, you can get a much better feel for where your time is going. Furthermore, we needed flexible reports that could be grouped in many ways, because the preset groupings of the software we had tried just wasn’t working for us.
We officially launched LiveTimer in January and have been expanding its features ever since. We’ve added an iPhone interface, billing rates, memorized reports, and much more. Right now, we’re wrapping up a major addition to LiveTimer: expense tracking and invoicing. We’re keeping the price at $5 per user per month, with a 30 day free trial, so please check it out if you’re interested. Thanks!
http://www.livetimer.com
Hi Adelle,
Hope this would be very informative like the previous one. Here are our answers. Sorry for the pimp of our own product, but we really use it ;)
a. What applications do you use for billing/invoicing?
We tried out several online billing apps that were available and found most of them lacked basic features (such as multi-currency support) or were overwhelmingly complex. So we decided to build our own billing app, named CurdBee (http://www.curdbee.com)
b. With CurdBee we can accept payments via Google Checkout or PayPal. Also we accept other payment mechanisms such as wire transfers and cheques. Those instructions are added to the invoice via CurdBee.
c. Though we tried several automated solutions, later found manual tracking is the best as we needed find out what were the real productive time.
d. Currently we send them via PDFs but we hope to integrate this feature to CurdBee soon.
e. Basically most of the time CurdBee satisfies our needs. But after listening to feedback from our users we felt it should also support features such as recurring billing.
f. We hope to integrate CurdBee with project management apps, such as Basecamp and contact management apps.
g. We feel having similar app for product oriented stuff (for online stores) would be great..
We are curiously watching add this thread so we could identify your real needs and help them to fulfil them through CurdBee.
a. Currently I use curdbee (http://curdbee.com) to invoice & track all my billing.
b. If it’s a regular client or one I’ve had for multiple projects, I accept checks as well as paypal/cc. For paying & receiving online I use paypal. (Clients or Developers that I have networked with online.)
c. I currently do not track my time with an application, but probably should. Most projects are paid per project, but I should really get better at that!
d. I send contracts to clients via PDF. They either send back or fax over. Wish there was an easier more efficient way to store/track contracts. Even an application, maybe I will learn something from this post!
e. Problems that Time Tracking doesn’t go hand in hand with Billing App.
f. I wish my Project Management app would communicate with my billing. All in one.
g. Yeah, an all in one tool. :)
I’m loving the community input posts here, so I gotta respond to this one:::
A) I recently switched over to Freshbooks for all my billing and invoicing. I get a 30% discount with my Free-Lancers Union discount (free to sign up!) which gets me 25 active clients per month for under $10. Don’t forget, it IS free for up to 3 clients. The real power with Freshbooks for me is using the time-tracking desktop application. It automatically records my time into the appropriate projects/tasks and has made it TONS easier for me to keep track of client time. I also use expensr with freshbooks to keep track of my client expenses easily.
B) Paypal, linked through Freshbooks. Really easy, but I hate that 2.5% (or whatever it is) that they take. ERRRRRR.
C) A Windows Sidebar Widget that links directly with Freshbooks. It just records my time automatically right into the selected projects. I can invoice right off of that raw time if I want!
D)E-mail communications and Freshbooks. It has a good estimate system and client login.
E)Not many — it’s pretty efficient. I wish I didn’t have to pay Paypal their 2.5%, but it isn’t a huge deal.
F) Hmmm…. I wish the social news networks and the micro-blogging services worked a little close. I’m really liking where SocialMedian.com is going with their social news AND community integration though. The twitter integration rocks (though it could be a little slicker). Right now I’m using Jott to record my expenses by voice-recognition (over cellphone) into Expensr, which auto sorts them based on filters I already have set up, and they export from there into Freshbooks to the proper projects, and right onto client invoices. That’s pretty good!
G) Well, I’d like this all to go much more mobile. I can’t wait to get my hands on an Android phone, because I think my life will be saved. If someone else doesn’t right apps to interface with the corresponding APIs for the services I use, then I’ll write ‘em myself!
a. What applications do you use for billing/invoicing?
Freshbooks!
b. How do you receive payment (Check, Cash, Paypal etc)?
PayPal, Interac Email Money Transfer (in Canada), bank wire
c. What applications do you use for tracking your time?
Freshbooks!
d. How do you send contracts to clients?
What’s a contract?
e. What problems do you face in using your current application(s)?
I wouldn’t mind seeing a bit more flexibility with the client list.
f. Which tools / apps do you wish would communicate with each other?
Freshbooks+Basecamp+Email+Quickbooks+MyTaxAccountant+TheGovernment. I want TRUE all-in-one!
g. Is there an application that doesn’t exist that you wish was available?
No, but when I think of one, I’m going to build it!
a. Word and Excel (old skool.. i know)
b. 90% Electronic funds transfer (wire) – 10% cheque
c. activeCollab and Cashboard
d. Contract as PDF – sent via email – returned usually by fax or post.
e. They don’t talk to each other – so there’s a lot of time spent double checking billable hours etc.
f. activeCollab + Cashboard (would) = bliss
g. see response to ‘f.’
a. I am a branding/identity nut. I need all my materials to have the same look. I design my invoices/estimates/billing, etc in InDesign. Then I manually input all the numbers. I also save them out as a pdf. Take it into Acrobat Pro and add form fields with calculations to automatically add up all the totals.
b. Normally, I only take checks and cash. I don’t like dealing with Paypal or online payment services like that, since they take a portion of the transaction. If I were to use a services like that. I would charge my client a little more to cover the cost. I rather save my clients some money.
c. I don’t really track my time now but did when I first started in the design field. with experience, you know how long a certain type of project will take you. Most of the time, I charge by the project. I give the client a final cost of the project with some buffer time factored in. If I worked with larger corporations. I would have to use some sort of time tracking system.
d. I will either send a contract by email as a pdf or smail to a client. They send it back sign along with a 50% deposit before I start any kind of work.
e. The problem not having an application is a lot paperwork to store and keep track of.
- Cal
a. What applications do you use for billing/invoicing?
Billings 3
b. How do you receive payment (Check, Cash, Paypal etc)?
Whatever is easiest for the client, most often it is a check, but from time to time paypal
c. What applications do you use for tracking your time?
Billings 3, its nice cause it does the time tracking, estimates and the invoicing, all in one.
And lets me link specific time tracking slips to files or folders that i’m working on for that
specific project.
d. How do you send contracts to clients?
PDF form via email
e. What problems do you face in using your current application(s)?
Currently none.
f. Which tools / apps do you wish would communicate with each other?
Quicken and Billings. So that when I deposit the check for that project for that amount, It
auto adds the payment for me. (I forget to go in and post that I got paid for a project
sometimes.)
g. Is there an application that doesn’t exist that you wish was available?
Billings 3 with a projects timeline generator / GANTT Chart
Disclaimer – I am a developer for TSheets.com
a. We use our own internal software for generating invoices to our clients. We’ve received a lot of requests lately from our freelancer population to allow some sort of invoicing capability from time tracked in TSheets. We’re looking at Freshbooks to potentially do that with.
b. credit card
c. TSheets.com for tracking our time. Of course I think it is the best time tracking app out there. We have manual time entry, or clock-in/clock-out functionality. You don’t have to be connected in between clock-in and clock-out. iPhone / Android interface, SMS interface, Jott integration, Mobile browser access, Macwidget, adobe air app on the way. Very flexible in its job/project code configuration. Quicken integration.
d. Almost always do sending electronically with pdf via Email. Then fax things that must be signed, or attach to Email as scanned document.
e. We recognize the need for some sort of Expense tracking component – let us know if you have suggestions for partners.
f. Will love it when we get instant messaging or something similar incorporated into the time tracking interface.
g. Yes, but I can’t tell you what it is, yet ;)
a. Freshbooks & PayPal
b.PayPal if overseas and Bank Deposit in Australia
c. Notepad on desk.
d. PDF in Email
e. Since using Gmail, none, threaded conversations work fine.
f. Social Media profiles!
g. Can’t think of anything off the top of my head.
a. What applications do you use for billing/invoicing?
Studiometry (integrates well with Illustrator to output custom invoices)
b. How do you receive payment (Check, Cash, Paypal etc)?
Primarily check and paypal, though sometimes wire transfer
c. What applications do you use for tracking your time?
Studiometry
d. How do you send contracts to clients?
PDF via email
e. What problems do you face in using your current application(s)?
It’s a very closed system, which prevents Studiometry from talking to other productivity applications I use.
f. Which tools / apps do you wish would communicate with each other?
Studiometry + BaseCamp + email + iphone + ical/gcal
g. Is there an application that doesn’t exist that you wish was available?
Not that I can think of currently, but I’m sure something will pop up eventually.
a. What applications do you use for billing/invoicing?
Similar to MayhemStudios I manually create my invoices and PDF them, although with all the talk of Freshbooks I’m going to have to check it out in more depth to see how much of a time saver it is!
b. How do you receive payment (Check, Cash, Paypal etc)?
Paypal is really helpful for international projects, although the fees are a little depressing. Direct bank transfers and Cheques are also a common form of payment for UK clients.
c. What applications do you use for tracking your time?
I use the time tracking feature of Freshbooks along with the good old fashioned clock. As mentioned in Q.A I’m going to have to take a further look into the wider features of Freshbooks!
d. How do you send contracts to clients?
In PDF format as part of the project estimation.
e. What problems do you face in using your current application(s)?
My invoicing system currently relies on my memory and whiteboard, an automated system would make life much easier for me.
f. Which tools / apps do you wish would communicate with each other?
Rather than communicate with each other I wish they would communicate with my brain, for instance forgetting to restart the project timer after a short break.
g. Is there an application that doesn’t exist that you wish was available?
The application I need is probably out there, I’m looking forward to seeing the responses of others that cover time tracking automatically split into tasks, eg design, admin, correspondance.
a. What applications do you use for billing/invoicing?
BillQuick
b. How do you receive payment (Check, Cash, Paypal etc)?
Cash, Check, Credit Card, Paypal… Never say no to a payment :)
c. What applications do you use for tracking your time?
BillQuick
d. How do you send contracts to clients?
BillQuick handles them via it’s Document Management feature. Email it to the clients.
e. What problems do you face in using your current application(s)?
None so far
f. Which tools / apps do you wish would communicate with each other?
It communicates pretty well with QuickBooks and that’s all we need. One feature they recently added was entering time through Outlook. Love that feature.
g. Is there an application that doesn’t exist that you wish was available?
Not that I can think of right now.
a. What applications do you use for billing/invoicing?
Pages (Mac) Invoicing temp. fields work like excel I plug in my hours and rate + taxes and it calculates it for me. I like to customize my invoices with my logo and color scheme, Pages lets me do that easily. Tempted to try curdbee http://curdbee.com/ as well.
b. How do you receive payment (Check, Cash, Paypal etc)?
Checks for now, getting ready to set up a Paypal pay page.
c. What applications do you use for tracking your time?
Task Time4
d. How do you send contracts to clients?
Email
e. What problems do you face in using your current application(s)?
Task Time doesn’t have a way to customize the built in invoicing page, i.e. adding logo & custom colors.
f. Which tools / apps do you wish would communicate with each other?
My task managing tool with my time tracking tool & Pages.
g. Is there an application that doesn’t exist that you wish was available?
I have to agree w/adelle charles about the All-in-One App!
a. What applications do you use for billing/invoicing?
I currently use FreshBooks for my billing/invoicing. I won a subscription to this awhile ago and have enjoyed it thus far… I really need to use it more though and integrate it into my everyday workflow. Great service.
b. How do you receive payment (Check, Cash, Paypal etc)?
I generally prefer check or paypal.
c. What applications do you use for tracking your time?
Basecamp is typically my best way of tracking this although Freshbooks has a time tracking feature that I have not fully investigated as of yet. I like that I can sub-notate in basecamp when I upload a new proof or image. I typically go through all my notes at the end to come up with a working number.
d. How do you send contracts to clients?
I typically send these to clients via email in the form of a PDF document. I’m currently in the process of rewriting my contract document to make it quicker and easier to plug in the info and fire it off to clients.
e. What problems do you face in using your current application(s)?
I think my process could be more streamlined… ummm… actually, I know my process could be more streamlined. If I were freelancing full-time, this area would get my full attention. However, since freelancing is not my primary source of income, this often gets relegated to the back burner.
f. Which tools / apps do you wish would communicate with each other?
Basecamp and Freshbooks!
g. Is there an application that doesn’t exist that you wish was available?
Nothing really comes to mind at the moment. I do however wish that there were more ‘browser-less’ apps that could take the functionality of some of these internet-based services and channel it into an easier format. I here that iPhone integration is awesome… that’s something that I can imagine would be really handy… sadly, I have not the iPhone nor the patience to deal with AT&T. :)
a. What applications do you use for billing/invoicing?
I manually create invoices with Excel and save them as PDF’s to send to clients via email
b. How do you receive payment (Check, Cash, Paypal etc)?
Check and Paypal – whichever the client prefers
c. What applications do you use for tracking your time?
Studiometry (which also includes invoicing software as well as project planning, to-do’s etc – I just haven’t used the program to it’s full ability yet…)
d. How do you send contracts to clients?
I create them with Word and save as a PDF. For the most part I give clients a private link to download the contract on my site (I have 2 standard contract variations which almost always work well). However if they need any special accommodations, I’ll create an updated version send via email.
e. What problems do you face in using your current application(s)?
I might be OK if I switch fully to Studiometry, but at the moment everything is separate. I’m not sure how well that will work though since I typically bill on a per project basis as opposed to hourly. Doing invoices through Studiometry with time-tracking would work well for site maintenance type items which are billed hourly. Overall, I wish I had a quicker solution.
f. Which tools / apps do you wish would communicate with each other?
Word / Excel / Studiometry / Email (Thunderbird) / Google Calendar
g. Is there an application that doesn’t exist that you wish was available?
Probably but can’t think of specifics… A nice “make all this admin stuff nice and EASY” application would be great, LOL. I know there are great solutions, but I don’t like the idea of monthly payments that some of them use – that’s why I stick with Studiometry for example, which is a one time purchase.
LiveTimer has the best time tracker I’ve seen online, so far. It’d be great to see them integrate with freshbooks and other online billing/bookkeeping apps (even our own, http://ClarityAccounting.com). Freshbooks is very popular and allows you to collect credit card payments over the internet using PayPal or one of a few other merchant accounts.
I’d love to see more integration amongst SaaS apps but there are still some technical hurdles to overcome before those integrations will become “easy enough” to do that everyone will actually get around to doing them. For example, BatchBook plus Freshbooks, or Clarity Accounting plus LiveTimer.
For contracts I’ve always just written them up in Word or Excel and sent them by email; contract negogiation doesn’t need to be automated, although a better document management system would help. I’ve seen http://QCDocs.com, which is working on this problem.
a. What applications do you use for billing/invoicing?
Intervals, which also happens to be our project management app (It’s nice having both in one app).
b. How do you receive payment (Check, Cash, Paypal etc)?
Check, Cash, Paypal, and Credit Cards
c. What applications do you use for tracking your time?
Intervals, again. It tracks all of our time against tasks and then generates invoices based on that time.
d. How do you send contracts to clients?
PDF via email
e. What problems do you face in using your current application(s)?
It would be nice to have the ability for our clients to pay their invoices online, through the web app.
f. Which tools / apps do you wish would communicate with each other?
Intervals and Quickbooks, though it is on the way. So many small businesses have to use Quickbooks that it is nice to have a web app that can easily get data into quickbooks.
g. Is there an application that doesn’t exist that you wish was available?
Not that I can think of…
a. PAYPAL’S INVOICING TOOL
b. PAYPAL
c. RESCUE TIME and SLIM TIMER
d. EMAIL
e. I Don’t personally feel they’re “professional” enough. Not a ‘problem’ but it bugs me lol
f. Open Office and Google Docs
g. A nice “invoicing, time tracking, project management and contract/proposal” program would be nice
a. What applications do you use for billing/invoicing?
I work under my own name, one individual, no business name. My invoicing is simple, since I charge one whole price by the project and not by the hour. One addition can be an hourly figure for corrections–but that’s usually a small amount. So I bill with an invoice that quickly outlines what I did and notes the price we agreed on either verbally or in a contract.
b. How do you receive payment (Check, Cash, Paypal etc)?
Check only
c. What applications do you use for tracking your time?
A pen and legal pad, along with whatever clock is handy, usually my computer’s clock.
d. How do you send contracts to clients?
Usually email; occasionally (but rarely) snail mail or FedEx
e. What problems do you face in using your current application(s)?
Never had any
f. Which tools / apps do you wish would communicate with each other?
NA to my setup
g. Is there an application that doesn’t exist that you wish was available?
Not that I’m aware of
a. What applications do you use for billing/invoicing? I create them in Numbers and export them as PDFs
b. How do you receive payment (Check, Cash, Paypal etc)? Usually via paypal though I have been paid cash in the past.
c. What applications do you use for tracking your time? Rescue Time and Klok – both work really well
d. How do you send contracts to clients? Email
e. What problems do you face in using your current application(s)? None so far
a. Using Cashboard at the moment.
b. I accept checks as well as paypal/cc. I go through Cashboard for all online payments.
c. Cashboard does a pretty good job of storing all my time, but to track it… I use a pen, paper and a clock… I’ve been playing LiveJournal, but I’m not totally sold yet. It tracks the time you spend in various applications and gives you VERY detailed reports.
d. I send PDF contracts through EchoSign. It’s a great little webapp for sending and managing contracts, I highly recommend everyone who deals with contracts to at least check it out. It’s a great way to save some tree’s too! Clients can sign documents digitally by signing/initialing the document on the web, EchoSign stores the time/date, and IP address of the signer.
e. None really…
f. Hmm, I’ve got nothing coming to mind, but to those wishing for a Project Management app that works with billing, try the BaseCamp/Cashboard combo, they do communicate well with eachother.
g. Nothing in particular…
Hi Adelle – just stumbled onto your site and found the post interesting, I’d like to comment.
a. What applications do you use for billing/invoicing?
I really like http://www.getharvest.com for the billing and invoicing, also lets me keep track of time by task, estimate expenses, etc, and the dashboard view has some good info as well.
b. How do you receive payment (Check, Cash, Paypal etc)?
Cash, check, Paypal.
c. What applications do you use for tracking your time?
GetHarvest.com – it’s great for keeping me on track and I can import my projects from Basecamp.
d. How do you send contracts to clients?
I usually write the bid in Pages, create a PDF and upload it to the customer’s project on Basecamp. Usually they’ll hand deliver the bid/contract or digitally sign it and email it back, some actually snail mail it over.
e. What problems do you face in using your current application(s)?
None. Works great for me.
f. Which tools / apps do you wish would communicate with each other?
It already imports Basecamp Projects, it’d be great if it could import also project settings, but it’s not a deal breaker.
g. Is there an application that doesn’t exist that you wish was available?
Well, it seems like I spend an inordinate amount of time keeping track of time and accounting. The perfect app does exist, unfortunately, I just can’t afford it. It’s called an accountant. ; )
a. What applications do you use for billing/invoicing?
A word template.
b. How do you receive payment (Check, Cash, Paypal etc)?
Paypal and creditcard
c. What applications do you use for tracking your time?
Premember http://www.hesiodsoftware.com/premember
d. How do you send contracts to clients?
Mostly e-mail
e. What problems do you face in using your current application(s)?
None, I would’ve switched if they didn’t deliver what they promised.
f. Which tools / apps do you wish would communicate with each other?
Premember & Word, it would make billing a lot easier. But I believe a future release will get that option.
g. Is there an application that doesn’t exist that you wish was available
Not that I know of right now.
a. What applications do you use for billing/invoicing?
I’ve designed a custom invoice in Indesign and send a pdf via email.
b. How do you receive payment (Check, Cash, Paypal etc)?
Check usually, though I’ve accepted paypal and interac transfer before.
c. What applications do you use for tracking your time?
Usually I bill by project but have Kronos when timetracking is needed.
d. How do you send contracts to clients?
Email or fax if required.
e. What problems do you face in using your current application(s)?
I’d like to be able to drag and drop my address book contacts into
my indesign document instead of manually typing contact info, but that’s not a big deal.
f. Which tools / apps do you wish would communicate with each other?
Adobe + Apple apps.
a. What applications do you use for billing/invoicing?
I’m surprised that this web service isn’t as popular here in the states as it is overseas, but FreeAgentCentral.com is the way I tracking billing/invoicing.
b. How do you receive payment (Check, Cash, Paypal etc)?
Mostly by check, some PayPal.
c. What applications do you use for tracking your time?
Again, FreeAgentCentral.com
d. How do you send contracts to clients?
Just email as PDFs
e. What problems do you face in using your current application(s)?
None really. I’d like to have an iPhone app, but that’s about it.
f. Which tools / apps do you wish would communicate with each other?
My iPhone and FreeAgent Central
g. Is there an application that doesn’t exist that you wish was available?
One that prints money.
I would like to suggest HourDoc Time Tracking Software. It is useful for web designers who work as a freelancers. http://www.HourDoc.com is right treatment for time tracking of virtual assistants, has to be an easy-to-administer and affordable solution for Freelancers.They offer free application to Freelancers/companies less than 50 Users. You must Try it!
I like using StickyPaper, it has great invoicing, easy user interface, and simple to understand. They are open to suggestions and quick implementations.
It is still in beta, and a lot more features to go, but I suggest checking it out!
Wow, great post.. I am super surprised to see so many professionals using Paypal, especially with all the trouble they seem to be for small businesses, etc. (I know we’ve had our go rounds with them and dropped them as a pmt service because of it).
a. What applications do you use for billing/invoicing?
We use ActiveCollab for PM (don’t need time tracking since our billing is by the project typically) and are moving over to Agile Zen, We’ve used Recurly for recurring subscriptions but are currently developing our own app for subscription management. We have also used Invoice Machine for invoicing,.. which is an incredible app!
b. How do you receive payment (Check, Cash, Paypal etc)?
We use Auth.net for payments – almost all of which are Credit Card payments
c. What applications do you use for tracking your time?
None, we dont track time specific to man/hours, we run a SCRUM & Kanban style development system
d. How do you send contracts to clients?
Via a custom made contract application where they can e-sign and view contracts.
e. What problems do you face in using your current application(s)?
Lack of integration.. would be great to have one tool to do it all (ah, in a perfect world).
Think: AgileZen (SCRUM/Kanban PM) + Invoice Machine + and a tool to manage the business aspect of projects – General Billing, payment to contractors and employees, etc.
f. Which tools / apps do you wish would communicate with each other?
ALL of them that we use lol
g. Is there an application that doesn’t exist that you wish was available?
see ‘e’ above. ;)